FAQs

FAQs

Your Questions About Carpet, Upholstery, and Tile Cleaning Answered!

At Industrial Carpet & Upholstery Cleaning, we believe in transparency and helping our customers make informed decisions. Below, you’ll find answers to some of the most common questions about our services, pricing, and cleaning processes.


Have more questions? Feel free to contact us directly at

(818) 767-4149!

Three speech bubbles with question marks on them on a white background.

General Questions

  • How much does carpet cleaning cost in LA County?

    Our pricing depends on factors such as the size of the area, the type of carpet, and the extent of cleaning needed. On average, residential carpet cleaning starts at $100, while larger commercial jobs are custom-quoted based on square footage. Contact us for a free estimate!

  • Do you charge extra for stain removal or pet accidents?

    No! Our “One Price Pays It All” policy means there are no hidden fees. Stain removal and pet accident treatments are included in our standard pricing.

  • What areas do you serve?

    We proudly serve Arleta, LA County, Ventura County, and Santa Clarita, covering homes and businesses within a 50-mile radius of our location.

  • Are your cleaning products safe for kids and pets?

    Yes! We use eco-friendly, non-toxic cleaning solutions that are safe for children, pets, and the environment.

  • How long does it take for carpets to dry after cleaning?

    Carpets typically take 6 to 12 hours to dry, depending on the ventilation, temperature, and carpet type. We recommend keeping the area well-ventilated to speed up the process.

  • What is included in your carpet cleaning service?

    Our carpet cleaning service includes:

  • Can you clean delicate upholstery fabrics?

    Absolutely! We have specialized techniques and products for cleaning delicate fabrics like silk, linen, and microfiber without causing damage.

  • How often should I clean my carpets and upholstery?

    For optimal cleanliness and longevity, we recommend professional cleaning:

  • Do you clean grout and tile in kitchens and bathrooms?

    Yes! Our tile and grout cleaning services are perfect for removing dirt, grease, and mold from kitchen floors, bathroom tiles, and grout lines. We also offer grout sealing to prevent future staining.

  • Can you remove pet odors from carpets?

    Yes! Our pet stain and odor removal service uses enzyme-based solutions to break down and neutralize odors at the source, leaving your carpets fresh and clean.

Service-Specific Questions

Scheduling and Availability

  • Do you offer same-day or emergency cleaning services?

    Yes! We’re available 24/7 for emergency cleaning services. If you have an urgent cleaning need, give us a call, and we’ll prioritize your request.

  • How do I schedule a cleaning appointment?

    Scheduling is easy! You can:


     • Call Us: (818) 767-4149

     • Text Us: (818) 968-5695

     • Email Us: carpetguy@earthlink.net


    We’ll work with you to find a convenient time.


  • Do I need to move furniture before cleaning?

    While we recommend removing smaller items and breakables, our team can help move light furniture like chairs and end tables. For heavier items, let us know in advance so we can plan accordingly.

  • What is your cancellation policy?

    We kindly ask for 24 hours’ notice if you need to cancel or reschedule an appointment. There are no fees for cancellations made within this timeframe.

  • What areas do you cover for carpet cleaning?

    We provide extensive carpet cleaning services in various locations, including a dedicated team in Los Angeles. Check out our Los Angeles carpet cleaning services for more details."

  • Still Have Questions?

    Our team is here to help! If your question wasn’t answered here, don’t hesitate to reach out.


     • Call Us: (818) 767-4149

     • Text Us: (818) 968-5695

     • Email Us: carpetguy@earthlink.net


    We’re happy to provide additional information or a free estimate!


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